We provide an array of run-and-maintain services from cloud managed services, super-user training, support desk services.
Functional & Technical Support Desk
Achieving the vision behind commercial system deployments hinges on fast, knowledgeable, and effective functional and technical support. Essentia provides this support with a focus on continuous improvement, strong performance measures, and consumption-based pricing models.
Disaster Recovery
Given the high financial stakes in commodities trading, a robust disaster recovery (DR) environment is vital for maintaining uninterrupted operations. Essentia offers guidance on implementing the necessary infrastructure, software, and processes to meet specific recovery point objectives (RPO) and recovery time objectives (RTO).
High Availability
Unplanned outages can severely impact commercial operations, causing lost productivity and revenue. Leveraging best practices from working with high-volume trading clients, we can help define and implement a high availability (HA) strategy and environment to fulfill your organization’s reporting needs for end-of-day, intra-day, and real-time.
